BOB Warns Customers to Beware of Phishing Emails
11 May 2020
Bank of The Bahamas Limited has become aware of a phishing email message that is currently targeting the Bank’s customers. The email message with the subject “Debit Authorization Notification”, “Your Debit Notification”, "Your Debit Alert Notice" or similar appears to come from Bank of The Bahamas Limited however, Bank of The Bahamas has not issued this message nor is the Bank in any way associated with this activity.
The message states that the customer has received a debit authorization or a debited amount on his/her account, and recommends that the customer should click the link provided in the email to view details of the transaction via online banking. The link in the message appears to be a valid link to the bank’s website or online banking platform but is it not. It is a phishing link that is designed to lure customers to a fake website to gain access their personal and financial information.
Bank of the Bahamas advises customers to scrutinize all emails carefully. If customers receive what appears to be a phishing email or message they should
● NEVER REPLY TO IT
● NEVER DOWNLOAD ANY ATTACHMENTS IN IT AND
● NEVER EVER CLICK ON ANY LINKS IN IT
The Bank also advises that customers should never access its online banking services via links in unsolicited emails. Instead, to avoid scams and identity theft, customers should always access BOB’s online banking service by going directly to the site independently of any emailed links.
BOB customers who have received a suspicious or phishing email should immediately report it to their email service provider and forward the email to email@example.com.
Customers who have clicked on a link in a phishing email and suspect they have provided information to a non-legitimate site should immediately call the BOB Customer Care Centre at (242) 461-3510.